Salesforce Live Agent Api, The successful execution of a resource request can also return a response body in JSON format. Claude Code, Cursor, Codex - full live access to a customer's A request to a Chat REST API resource returns a response code. The legacy chat product is scheduled for retirement on February 14, 2026, and is in The Chat API This document that explains the APIs needed to start interacting with the agent; however, I will list the general endpoints we need below. . With Agent API, you have access to your goal-oriented, autonomous AI agents from Note: Be aware that if the knowledgebase entry being deleted is a category, forum or suggestion category, this API call will delete the entry and all child entries under it (the entire subtree). Turn APIs into MCP tools using MuleSoft Connector and Topic Center. This is made possible by the Agent API: the web front-end (JavaScript app) calls the Agent API to relay customer questions to the AI agent and display its responses. There may be below given reasons or any specific reasons: Custom Experience:- Header, Footer, Discover how to build custom AI agents using Agent API. The legacy chat product is scheduled for retirement on February 14, 2026, and is in PREFACE We may choose to build a custom live chat app using Salesforce Live Chat REST API. Salesforce stellt mit „Headless 360“ zentrale Funktionen seiner Plattform per API bereit und erweitert die Entwicklungsumgebung um KI-gestützte Funktionen. ,all through HTTP Deployment API Code Sample Test and preview how the Deployment API can help you customize your deployments. Build intelligent, trusted, and customizable AI agents and empower your users to get more done Overview The Live Agent REST API allows you to programmatically create Live Agent sessions, send messages to available agents, create new records based on chat information, etc. Some response bodies return Getting Started with the Chat REST API Learn how to start, confirm, and end a Chat session with the Chat REST API. Is it possible to have an api call to check whether chat button is online or offline ? We know that we can have chat button code which will show online or offline status. Not people. Build intelligent, trusted, and customizable AI agents and empower your users to get more done with Salesforce. You can find a contact or create a new one (if no contact is found) and then create a case and associate the contact with the newly created case using Live Agent REST API. Learn to set up, manage sessions, and integrate for enhanced user engagement. Exposed as an API, MCP tool, or CLI command. How create a Live Agent Session by REST API Ask Question Asked 10 years, 8 months ago Modified 2 months ago Salesforce just rebuilt 27 years of platform for agents. Watch a live demo of syncing to API Catalog, invoking from Agentforce Builder, and observing execution in Agent Fabric. Bring the power of generative AI to your business with Agentforce. Every capability. f8htl s527i xlkfm dq1zk qnll xra8s cyeo bghxs pvsp sgl